Tuesday night: excited but nervous about the trip. Around 10:00, Judy tried to check in electronically and the United Airlines website told us that we were “confirmed” but had no tickets. After over ½ hour listening to Muzak on their help line, we finally got a real person (in India) who was as befuddled as us, since his computer also showed that we had confirmed tickets but no tickets. As we fished around the labyrinth of the United Website, we were also informed that the tickets weren’t paid for, which was funny since we had the payments with dates in plain view on our Visa statement. That turned out to be the key to the kingdom, in the sense that that gave us ticket numbers that our Indian friend could use to correct the glitch in their system. The bad news: we had really crappy seats instead of the great ones Judy had gotten for
us back in mid-February.
No comments:
Post a Comment